What are the General Conditions?
Click here for the General Conditions Ambuce Rescue Team NV, Ambumed VZW en Ambuce Training and Education VZW
Will my transport be reimbursed by mutual health fund/insurance?
All our invoices may be submitted to your mutual health fund. Depending on the fund there will be either a full or partial reimbursement. Invoices on which the words “remgeld” (patient’s share) cannot be submitted to the mutual health fund, as the amount of the invoice is your own contribution. In other words a sum
Will the driver accompany me to the ward or to the doctor? Will they collect me from the room?
Yes, the driver will help you as much as possible.
How is the number of kilometres determined?
For the 100/112 service: from the ambulance station (or the point of departure if the ambulance was on the road from a previous call) to the place where its services are needed and then to the hospital and back to the ambulance station (as determined by the Ministry). For other transport services the number of
Will I have to pay more at the weekend at night?
Sometimes this is the case with Mutas bv and for certain journeys in the Brussels Capital Region.
I live on the 1st Floor and there is no lift. Will the driver help me downstairs?
Absolutely, our driver will be glad to help you.